Choosing a plan and connecting payment

Three Mopka plans, what differs between them and how to change plan later.

3 min read

Mopka has three plans: Free, Starter and Pro. Starter and Pro have the same features and differ only in the number of accounts and text messages. You can change plans at any time without losing data.

What each plan includes

Free (0 PLN), with no time limit and no card:

  • up to 3 accounts (yours included),
  • unlimited jobs and clients,
  • calendar, recurring jobs, time tracking and absences,
  • invoices, export for your accountant and data import,
  • client portal, checklists and a live view of your crew.

Starter (99 PLN net per month): up to 10 accounts, every Mopka feature and 250 SMS per month.

Pro (199 PLN net per month): unlimited accounts, every Mopka feature, 500 SMS per month and priority support.

The limit counts active accounts and invites nobody has accepted yet. A deactivated account takes no seat: when someone leaves, click Edit → Deactivate account in their profile and invite someone new. You'll find deactivated accounts in Team under Inactive. When your plan has a free seat, open the person's profile and click Edit → Activate account.

What the Free plan doesn't have

  • SMS included in the plan,
  • payroll settlements in the Settlements menu,
  • profitability and team utilization reports in Analytics,
  • activity history on client and job cards,
  • changes to many jobs at once, e.g. assigning or cancelling several with one click,
  • sending emails to clients in Email → Send,
  • your own logo and brand colour,
  • suggestions of who to assign to a job.

Prices are net

We add 23% VAT to every payment, because Mopka is a registered active VAT payer. So Starter costs 121.77 PLN gross per month and Pro 244.77 PLN gross.

You get a VAT invoice for every payment. Download it in the Subscription menu, in the VAT invoices section. If you're an active VAT payer yourself, you can deduct that VAT like any other business expense.

Before you pay, fill in your full legal company name and tax ID (NIP) in Settings → Company. Without a NIP verified on the white list, the VAT invoice waits and is issued once you add it.

Monthly or annual

Paying for a year upfront costs 20% less: Starter is then 79 PLN net per month (948 PLN a year) and Pro 159 PLN net per month (1908 PLN a year). On Pro that saves you 480 PLN net a year.

You switch to annual billing in the Subscription menu with the Switch to annual billing button.

How to pay

You have two options.

A card subscription. After choosing a plan you go to Stripe's payment page and enter your card. Card details go straight to Stripe; Mopka doesn't store them. If you buy during the trial, the remaining trial days aren't lost: the first charge happens when the trial ends, then monthly or yearly. You can change the card later in the Subscription menu with the Manage billing button.

A one-off payment by BLIK or card. The Pay once for 1 mo. button (for 12 mo. on an annual plan) pays for the plan upfront without saving your card. Nothing renews automatically: we'll email you before the paid period ends, and you extend the plan with another payment. If you pay during the trial, the paid period is added to the trial days you have left.

When the trial ends

You'll get a reminder email 7 days, 3 days and 1 day before the trial ends. If you don't choose a plan, the account moves to Free. Your data stays, and you can pick a paid plan at any time.

When a card payment fails

If your card expires or has insufficient funds, Stripe retries the charge automatically. For 14 days you keep full access to your plan, and the Subscription page shows how many days are left. We'll email you on days 3, 7 and 14. If the payment still fails by then, the subscription is cancelled and the account moves to Free. Your data stays.

Changing plans

You change plans in the Subscription menu. Moving up or down takes effect immediately, and Stripe settles the difference for the rest of the period: on a higher plan you pay the difference, on a lower plan the unused amount reduces your next payment.

If you paid for your plan with a one-off payment, you can change it only after the paid period ends.

The SMS allowance resets on the 1st of each month, and unused SMS from the plan don't carry over. If you run out, buy an SMS pack in Settings → SMS with the Buy an SMS pack button. Purchased SMS don't expire at the end of the month. You can buy a pack on the Free plan too.

Cancelling

In the Subscription menu click Anuluj subskrypcję (cancel subscription). Your plan stays active until the end of the paid period, then the account moves to Free. Your data stays, and you can choose a paid plan again whenever you like.

There are no fixed-term contracts and no cancellation fees.

Did not find an answer?

Email [email protected] — we typically reply within a few hours on business days.

Email us