Everything you need to know about Mopka

Setting up your account and company

How to register a Mopka account, fill in company data, and get ready for your first job. The whole process takes about 5 minutes.

Inviting your first employee

How to send an invitation to an employee, what they receive by email and what they see after logging in.

Adding your first client and job

From empty account to first job in calendar in 5 minutes.

Choosing a plan and connecting payment

Three Mopka plans, what differs between them and how to change plan later.

Adding a new client — B2C vs B2B

Private client or company? In Mopka, the difference is practical — different invoice data, different form fields.

Client settings: billing, subscription, payment terms

What you can set per client so Mopka auto-fills job details. Rates, payment terms, billing.

Adding multiple locations to one client

Client has two offices, three apartments or a chain of stores? In Mopka you add locations under one client, each with its own address, access code and notes.

Client portal — what they see and how to invite

A client can have their own access to Mopka where they see their jobs, invoices and submit service requests.

Creating a single job

Step by step how to create a one-off job — from picking a client to assigning crew.

Recurring jobs: weekly, biweekly, monthly cleaning

Most cleaning work is recurring contracts. Set the cycle once, Mopka generates next jobs, assigns the crew and sends notifications.

Dispatch Board — assigning crew with drag and drop

Visual day view. Unassigned jobs on the left, timeline with workers on the right. Drag to assign.

Schedule conflicts and how to resolve them

Mopka detects conflicts and absences when creating a job. We explain 4 types of conflicts and what to do.

Team roles — OWNER, MANAGER, EMPLOYEE

Three permission levels in Mopka. We explain who sees what, who can do what, and how to change roles without breaking history.

Pay rates: hourly and monthly

Two ways to calculate employee pay in Mopka: an hourly rate and a monthly salary. We explain when to use which.

Solo mode — if you work alone

Mopka assumes by default you have a crew. If you run a one-person business, enable solo mode.

Mobile app for employees (PWA)

Mopka has no separate app to download. Works as a PWA — add to home screen and looks like a native app.

Starting and finishing a job as an employee

How an employee logs work time on the phone, how a whole crew starts together, and what to do when someone forgets to finish.

Exporting payroll for your accountant

Each month you download an hours and pay summary for your accountant (Excel, PDF or CSV) and payslips as PDF.

Time corrections: what and how

Employee forgot to start or finish a job? How to fix hours, add a missing entry and leave a note with the reason.

Attaching PDF invoices from another tool

Issued an invoice in Excel, Word or another app? You can upload the PDF to a job in Mopka.

Accounting integration: Fakturownia, inFakt, iFirma

You prepare the invoice in Mopka, and your invoicing tool assigns the number and handles KSeF. How to connect Fakturownia, inFakt or iFirma and how it works day to day.

Tracking payments — who paid, who is overdue

Receivables report shows all unpaid invoices, sorted by overdue.

Mopka subscription — invoices and plan management

Where to find Mopka invoices, how to change plan, how to cancel.

Creating a checklist template

A list of items to tick off in the field. Create the template once, reuse for every job.

Attaching a checklist to a job

After creating a template, attach it to jobs.

Before and after photos — proof of work

Worker takes a photo before and after.

SMS to clients: confirmations and reminders

Mopka automatically sends SMS to clients at various job stages.

Transactional emails — what Mopka sends

List of all automated emails Mopka sends.

In-app notifications

Bell icon top right. What appears there.

Revenue, receivables and DSO report

Three most important numbers for a cleaning business.

Profitability: which clients and addresses pay off

Mopka compares revenue from completed jobs with labour cost for each client and address.

Team utilization — who has too much, who has too little work

The report shows what share of an employee's working time is filled with scheduled jobs.

Company profile — logo, data, tax ID

What you can change in company profile and what it affects.

Notification settings — what, when and to whom

Where you set up SMS, email and push notifications, and what is on from the start.

Data export (GDPR)

How to export all your company data from Mopka.

Deleting your company account

Irreversible decision. How to do it.

Enable two-factor authentication (2FA)

Password is not enough if you run a business. 2FA adds a second login step, a code from your phone app. Takes 2 minutes, saves your account from password leaks.

Resetting a forgotten password

Forgot your Mopka password? How to reset it.

Login history and trusted devices

What Mopka logs on each login and how to spot intrusion.